List of Nord Stage 2 known issues/bugs

[art507]

And I agree with you, when I play e-piano WITHOUT release it seems that there is a damper sound at the end , and WITH release- there is not damper sound, )

P.S Sorry for my English)

[usey123]

Hi, does anybody could please give me a hint?
When I select the Dual KB button. The external and the internal Keybord of my Stage2 do both play Slot A. This is a bug!?! With Dual KB the external KB should play Slot B and not A and the internal Slot A. So it's written in the manual.
Do I something wrong??

[Mr_-G-]

Welcome to the forum. Here is my hint: page 15 and page 44 of the manual. You probably have set the wrong MIDI channels.

[pablomastodon]

Hi Usey,

Mr. G is correct. In your situation it will be best to turn all midi channel settings OFF, except for the Dual Kbd channel of course. There is almost certainly something else in your NS2 which is also set to the same channel which you are using as your Dual Kbd channel, either Global, Slot A, Organ, Piano or Synth. Set them all to OFF and that will go away.

Bless,

Pablo

[usey123]

Thanks to pablomastodon and Mr_G - that's right!! It works now! I haven't undrstood the manual, because it is not very detailed and I thought switch on Dual KB Button will be stronger than other midi settings.

[pablomastodon]

The manual does a fairly good job of describing each individual midi function, but fails to discuss how they can sometimes interrelate with one another.

Please note that using Dual KB mode is often not the best way to do things. Suppose for example that you have an HA model and wish to add an external controller in order to be able to have organ keys for organ playing. Or perhaps you wish to have a 2nd person onstage playing only organ sound from the Nord via this external controller. In this case, it will be better to NOT use Dual KB Mode. Instead, go into Midi Menu and set either Organ A or Organ B to the midi channel of the external controller, then set the KB Zone Select for that Organ A or B such that the drawbars are lit but none of the three green LEDs indicating KB Zone are lit. In this condition, the external controller can play all the organ it wants, while the remaining 5 onboard sound engines will ALL remain available to the person playing the Nord's keys. When using Dual KB mode, all of Slot B is given over to the external controller. If the external controller has no need of the Slot B synth or Slot B piano, those available voices will be "wasted."

Pablo

PS -- since you are new, perhaps you have not noticed: this forum structure provides little "thanks" buttons.

[FelipeRuffato]

Hello people,

I'm from Brazil and I'm a recent NS2 user.

In the synth section, when I'm playing or changing the values os the knobs from the synth panel, the keyboard makes a "very Strange" and high noise. And sometimes the sound of the sample is cut by a little "crack". I Already tried to restart the OS (v 1.72) but doesn't work.

This problem is ocurring only in the Synth Section.

Anyone knows what could be this problem?

Sorry about my English =/

Tks,

Felipe

[stuartoMVF41000S]

I have a new NS2 HA88 that I got recently. This week I started downloading additional samples to it and ran into a little trouble. When using samples in locations 130 and up sound artifacts start to exhibit themselves until a loud transient explosive pop sounds like a gunshot. At that point the sounds become unstable. Switching to another program or to a different sample slot clears it up, and the cycle can begin again. As long as I don’t use any samples from locations 130 and up I have no problems. Moving a sample from a location 130 and up to a sample location below 130 will result in that sample not having any problems. So this problem is associated with the sample locations and not the samples themselves. I reflashed the OS 1.72 in case it was corrupted, but the problem still occurs. Has anyone seen this problem before and know what the solution is other than just not using sample slots 130 and up? I would hate to go through the trouble of exchanging my NS2 for a replacement only to find the replacement has the same problem. The problem occurs on outputs 1 and 2 regardless of what they are connected to. This NS2 was manufactured in 2014. Thanks.

[stuartoMVF41000S]

Additional info on synth sample slot random gunshot sound problems. It doesn't matter what outputs are used it happens on all including headphones out (not pleasant at all). It is now happening on slots as low as 120. I am exchanging this NS2 for a replacement since the 30 day limit is almost up to do so. I'll post whether the same problem occurs with the replacement or if it is fixed.

[stuartoMVF41000S]

My new replacement NS2 arrived today. It has the same problem, but with some interesting differences. With the first one I worked with the piano sounds first. I used the Nord Sound manager to delete some pianos I didn’t like, downloaded pianos from the library I wanted to try, etc. I did that with the electric pianos, organs, etc. and went to samples last. When I got to samples and downloaded additional samples I could never fit more than 140 samples. This time I went to samples first and was able to download an additional 38 for a total of 154 slots being in use and I still had room for more. I started playing a sample in location 154 and went back to slot 145 which sounded good to me. I played for a couple minutes and got a nasty explosive sound like before. The behavior is the same, although the nasty explosive sound is a little different sounding.

It should be noted that I was told by one of Nord's tech representatives here in the USA, "This phenomenon has been observed on 4-5 instruments worldwide recently.". They want me to swap my main board for a new tested main board as a first attempt to fix this. I speculate that this may be a combination software and hardware problem. Where current boards are slightly different exposing a software bug. Well this phenomenon has now been observed on 2 more instruments...