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Help! Synth presets lost / broken after update V2.0

Postby jaapb » 06 Jan 2019, 21:44

Hi Guys,
after updating my NS3 to V2.0 my synth presets are lost.
There names does exist but all information (links etc) seems to be lost or something.
See the photo I took from the synth display and the screen of the Nord Sound Manager (also updated version).
When I am going through the presets, the presetnames are right but every preset now has the classic sine ;-(
Then when I am downgrading to V1.46 everything is okay.

Can anyone help me with this issue?

image1.jpeg
Synth display
image1.jpeg (1.05 MiB) Viewed 1234 times

Schermafbeelding 2019-01-06 om 20.36.26.png
Screen Nord Sound Manager
Schermafbeelding 2019-01-06 om 20.36.26.png (569.67 KiB) Viewed 1234 times
Last edited by jaapb on 06 Jan 2019, 21:45, edited 1 time in total.
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Help! Synth presets lost / broken after update V2.0


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Re: Help! Synth presets lost / broken after update V2.0

Postby WannitBBBad » 06 Jan 2019, 22:40

After a failed attempt, I believe some have been successful loading OS 2.0 a second time (OS 2.0 over OS 2.0). Another thing to try would be to upgrade to OS 1.6 and see if everything checks out OK - if so, try upgrading then from 1.6 to 2.0. Take care.
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Re: Help! Synth presets lost / broken after update V2.0

Postby julianknowles » 07 Jan 2019, 04:10

I have exactly the same issue here. Updated from an older OS and now the synths are broken. I can't seem to find OS v1.60 anywhere on the Nord site or on the internets so I can't try the suggested fix to downgrade then upgrade. Can anyone point me to a download?

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Re: Help! Synth presets lost / broken after update V2.0

Postby julianknowles » 07 Jan 2019, 04:16

Actually I backed up my sounds and then downloaded and used the 'Nord Stage Factory Restore REvF v2.0X' and this fixed the issue. Good luck to anyone else with this problem - this seems to work.

https://www.nordkeyboards.com/downloads ... rd-stage-3
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Re: Help! Synth presets lost / broken after update V2.0

Postby jaapb » 07 Jan 2019, 10:52

julianknowles wrote:Actually I backed up my sounds and then downloaded and used the 'Nord Stage Factory Restore REvF v2.0X' and this fixed the issue. Good luck to anyone else with this problem - this seems to work.

https://www.nordkeyboards.com/downloads ... rd-stage-3


Oké thanks Julian. So I have to restore the factory files back on my Nord, and then I have to place by backuped sounds / synths and samples back? Am I right?
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Re: Help! Synth presets lost / broken after update V2.0

Postby Murphy » 07 Jan 2019, 18:00

Does the latest Nord factory restore include the EP pianos? I have all my sounds/samples backed up in several places, so the idea of restoring to factory defaults is appealing, as long as the EP pianos are present.
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Re: Help! Synth presets lost / broken after update V2.0

Postby Bjosko » 07 Jan 2019, 19:55

New OS 2.02 released today, that should fix your issue without backup needed.
/Bjørn

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Re: Help! Synth presets lost / broken after update V2.0

Postby jaapb » 08 Jan 2019, 11:39

Bjosko wrote:New OS 2.02 released today, that should fix your issue without backup needed.


True. This has solved the issue.
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