General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

Broken Jack...

Postby EricBarker » 19 Mar 2023, 21:52

I'm having the worst luck. First gig out with my NS3C and someone bumps into my board, broke the CH1 jack. Shame on me for not using a right-angle cable, I guess. It still functions, but the plug is kind of precarious. I typically run mono for small venues, so I can use CH2 for the time being. And in a pinch I could split the Headphone out (I had to do that for years with my Crumar Mojo because the main jacks are notoriously bad), but I definitely want to get it fixed. I'm up in small town Alaska, shipping isn't an option and there isn't really a local "fix everything" person that I know of. I'm okay with a soldering iron, and I'm reading that it's not too hard to fix yourself if you have the right part.

I'm on Syntar looking to get the replacement jack, but all I see are 3-pin and 5-pin jacks. The 3-pin is listed as Stereo Headphone, though it also says "Headphone, Out". The jacks in the Stage are Unbalanced to my knowledge, so do the main outs really use the same jack as the stereo headphone out? The unit I have says "RN112BPC" embossed on the top. But Syntaur doesn't seem to list the Switchcraft ID. Weirdly, I looked it up an "RN112APC" is the mono version, but every jack in my Stage uses the stereo version. Did they just choose to use all stereo jacks and just ground the ring?
https://syntaur.com/Part-1994-Phone-jack-14-inch-3-pin-PCB-mount
Last edited by EricBarker on 19 Mar 2023, 22:03, edited 2 times in total.
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Broken Jack...


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Re: Broken Jack...

Postby maxpiano » 19 Mar 2023, 22:09

It is possible, but you have an easy way to check it yourself: just open it (you'll have to do it anyway to repair it) and see if they are the same (shape and pinout). EDIT: on the Italian official service I see also mono jacks https://www.master-service.it/catalogo/ ... th=137_160

PS: this question of yours makes me wonder if you have experience in such repairs, if not, better go to some electronics service workshop (best if official, if you can).
Last edited by maxpiano on 19 Mar 2023, 22:14, edited 2 times in total.
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Re: Broken Jack...

Postby EricBarker » 19 Mar 2023, 23:07

As I mentioned, small town Alaska. No repair shops. Hundreds of dollars in shipping to send it off. I’m competent enough to do it myself, I’ll just take it slow and careful. I could take it apart and look again, but I JUST finished putting it back together again, so I was hoping to not go back and do it again. I want to reduce the number of times I open it up, I’ve had experience with other boards having their screw holes wear and strip after a lot of continuous opening/closing.

But the jack covers all very clearly show RN112BPC, and Syntar doesn’t carry the mono versions on the Stage3 parts page.
Last edited by EricBarker on 19 Mar 2023, 23:07, edited 1 time in total.
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Re: Broken Jack...

Postby maxpiano » 19 Mar 2023, 23:30

EricBarker wrote:As I mentioned, small town Alaska. No repair shops. Hundreds of dollars in shipping to send it off. I’m competent enough to do it myself, I’ll just take it slow and careful. I could take it apart and look again, but I JUST finished putting it back together again, so I was hoping to not go back and do it again. I want to reduce the number of times I open it up, I’ve had experience with other boards having their screw holes wear and strip after a lot of continuous opening/closing.

But the jack covers all very clearly show RN112BPC, and Syntar doesn’t carry the mono versions on the Stage3 parts page.


My apologies, I didn't read carefully and I can understand it is difficult to find electronics service where you live.

Opening it one more time should not harm the screws and holes of your NS3, if done carefully; take pictures of the board from both sides (yes you'll have to unscrew the board too, as said you will have to anyway sooner or later) and check pinout and soldering of those jacks (post them here too maybe); as an alternative, call/contact the official American distributor (see distributors page on Nord website) and explain your situation, maybe they'll give a confirmation on what is the right part to purchase.
Last edited by maxpiano on 20 Mar 2023, 22:25, edited 4 times in total.
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Re: Broken Jack...

Postby Swampfox » 19 Mar 2023, 23:32

[url][/url]
EricBarker wrote:As I mentioned, small town Alaska. No repair shops. Hundreds of dollars in shipping to send it off. I’m competent enough to do it myself, I’ll just take it slow and careful. I could take it apart and look again, but I JUST finished putting it back together again, so I was hoping to not go back and do it again. I want to reduce the number of times I open it up, I’ve had experience with other boards having their screw holes wear and strip after a lot of continuous opening/closing.

But the jack covers all very clearly show RN112BPC, and Syntar doesn’t carry the mono versions on the Stage3 parts page.

Will these work?
https://www.amazon.com/dp/B00CMXRLXM/re ... NrPXRydWU=
Last edited by Swampfox on 19 Mar 2023, 23:32, edited 1 time in total.
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Re: Broken Jack...

Postby pterm » 20 Mar 2023, 17:33

EricBarker wrote: I want to reduce the number of times I open it up, I’ve had experience with other boards having their screw holes wear and strip after a lot of continuous opening/closing..


TIP: Turn the screws backwards (counter-clockwise) while pressing gently until you feel the screw drop into the existing threads. This helps prevent the the screw from getting cross-threaded (if screwing into metal) or cutting new threads (if screwing into plastic) each time you screw it in.

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Re: Broken Jack...

Postby pterm » 20 Mar 2023, 17:47

I recommend you try Octopart to search for electronics components. It surveys all the electronics parts distributors.
Here is the RN112BPC:
https://octopart.com/search?q=RN112BPC&currency=USD&specs=0&in_stock_only=1

I usually buy from Mouser or Digikey, but you can explore options to find the best piece part + shipping cost.
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Re: Broken Jack...

Postby EricBarker » 20 Mar 2023, 20:37

Thanks All! At $4 a pop, I just ordered one of each, the stereo and mono version, from DigiKey. When I pop it open, I'll double check. I'm almost certain it's the stereo version because that's what was written on the top of the housing (I took a picture). But it'll be good to have the mono just to be sure!
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