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Re: Piano 4 error code

Postby maxpiano » 17 Oct 2021, 19:56

Tommo791 wrote:My laptop is relatively new and has windows 10. Have tried all suggestions so thanks for those but I keep getting the same error message on the updater


Have you tried with a different computer too (another of yours or a friend's, if the "force update" key sequence still works of course)?

EDIT: as others already wrote, trying different cables and ports is also something to do.
Last edited by maxpiano on 17 Oct 2021, 20:33, edited 2 times in total.
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Re: Piano 4 error code


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Re: Piano 4 error code

Postby cphollis » 18 Oct 2021, 02:09

Actually, I've learned to suspect cables (and computers) *first*, and *then* question the instrument. Good for debugging in general: if something is weird, first unplug everything that's attached: midi, pedals, etc. My last gremlin was a sticky button that somehow had a beverage spilled on it when I was not looking. One sticky button can make many others not work.
I think I have gear issues ....
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Re: Piano 4 error code

Postby Projet Xion » 18 Oct 2021, 14:08

Honestly it seems to be a hardware problem.
If youyr NP4 is under warranty, don't waste your time an call your retailer.
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