Nord Piano 3 Keybed problems

[Roach]

My brand new, 2 day old Nord Piano 3 has some "sticky" keys, with very slow returns. Yesterday, the middle C key became very slow and sticky, but when I played again in the morning, it wasn't any near as bad. Now the A above middle C key has all of a sudden during playing became very slow to return. Anyone recognise this problem and have solutions? Was recently bought brand new from guitar guitar. *EDIT* It seems to happen when a key is played a lot in a short amount of time, it starts to get sticky. After leaving it for some time, it's back to normal pretty much. Any ideas?

[dhbp-nord]

You need to talk to the seller. If it's a warranty issue Nord will do something about it.

DH

[np3au]

The Nord Piano 3 is a total disaster, so they just randomly announce version 4 a few days ago. Great. I spent $3800 AUD on this.

I just delivered my Nord Piano 3 to the music shop yesterday and they are posting it to be 'repaired' somewhere in Melbourne. The whole thing will take 3 - 4 weeks.
It's only 13 months old and the problem with they keys started within the first 2 months and I was kinda hoping it would 'go away'.

Random keys click and clunk and sometimes a really loudly crack! My style of music is mostly soft jazz nothing rocking, nothing hard forsure.

Makes me laugh I can visit my parents house and the 1992 Yamaha Clavinova is still quiet!

Anyway, just before Xmas I took the time to fill in the warranty request because a few keys were getting really bad and Nord never responded.

It really disappoints me to read about the Nord 4. I would not be so vocal if Nord quietly replaced the faulty piano with one that is not faulty and even offered an upgrade to the stage 3 or something. (not hard) I read here many guys had there keybed fixed more than ONCE!? and even got it replaced with the same 'faulty batch' - typical.

Good Luck

[satnikm]

So happy to hear that it isn't just me. Purchased a new NP3 in fall of 2017. By the year end we were already returning it to the seller for stuck keys and some sounding louder than others. They sent it away and months later I was told we were just going to get a new one. They had never heard of a problem with this machine and I must have gotten a dud. They couldn't "get" the parts they needed. I was happy to start over - but it all started happening again and now it is back to it being shipped off for fixing again. It is frustrating to spend that amount of money on a new instrument and not have it work properly.

So I am using the very old Yamaha CP3 until it returns - I bought a new one because the old needed replacing - not to go back to the old while we wait on an expensive new one to get repaired again!!

[varignet]

So happy to hear that it isn't just me. Purchased a new NP3 in fall of 2017. By the year end we were already returning it to the seller for stuck keys and some sounding louder than others. They sent it away and months later I was told we were just going to get a new one. They had never heard of a problem with this machine and I must have gotten a dud. They couldn't "get" the parts they needed. I was happy to start over - but it all started happening again and now it is back to it being shipped off for fixing again. It is frustrating to spend that amount of money on a new instrument and not have it work properly.

So I am using the very old Yamaha CP3 until it returns - I bought a new one because the old needed replacing - not to go back to the old while we wait on an expensive new one to get repaired again!!

sorry to hear about it. Out of curiosity, did the new (second) np3 you received have a serial number higher than # PD11184 ? according to the forum models after that SN have the new felt tips installed thus fixing the issue.

I'm considering a nord piano myself and debating which one to get, I'm considering an end of the line np3 model, thinking the np4 is placed in a price range rendering it too expensive for me.