newbie question - how to manage NE2

karenlp97 · Post by **karenlp97** » 06 Mar 2023, 19:35

Hello, I have owned an electro 2 for over a decade but believe it or not, am only now looking into actually managing the onboard sounds and OS. The OS is crazy outdated (2.0!), and I am only now understanding the huge potential of being able to load sounds onto it.

My problem is that I have a Windows 11 machine, which is too advanced for both the Clavia driver and Sound Manager.

I also have an iPad, and iPhone, and my wife's Powerbook (OSX). Can I use any of these devices to manage my NE2? Or is there any other solution?

Thanks in advance!

Post by **maxpiano** » 06 Mar 2023, 19:39

Hello and Welcome to NUF,

unfortunately your Electro 2 is pretty limited and does not support loading other sounds than its own and using its dedicated Sound Manager, which can only run on 32 bit Windows (as well as NE2 OS updater).

I suggest you get an old Windows computer or create a Virtual Machine on your W11 computer with VirtualBox and run a WindowsXP on it, from where you will be able to run the NE2 softwares.

karenlp97 · Post by **karenlp97** » 07 Mar 2023, 01:02

Oh that's a great idea to create a VM! I will try that. Thank you

karenlp97 · Post by **karenlp97** » 11 Mar 2023, 06:33

Hello again, after many hurdles, I am again at a standstill. Here's what I've done so far:

- I have created a Windows XP VM
- successfully installed the Clavia driver
- installed Nord Electro Tool and OS Updater
- Nord Electro Tool recognizes the keyboard, but says the OS version is not supported
- purchased a midi to USB cable, but I don't see the option to select the MIDI ports in the OS Updater.

I am using VirtualBox.

Help! I am determined to make this work, I hope someone out there has

Post by **FZiegler** » 11 Mar 2023, 08:18

If you say the software can't see the MIDI port - which port are you talking about? The MIDI port the software should be able to see is the internal converter port of the USB2MIDI cable. The MIDI commands will then be forwarded to the Electro 2, but the computer has no direct connection to the Electro. There is no way to select the Electro's MIDI port from the computer, I think.

Post by **maxpiano** » 11 Mar 2023, 08:20

karenlp97 wrote:Hello again, after many hurdles, I am again at a standstill. Here's what I've done so far:

- I have created a Windows XP VM
- successfully installed the Clavia driver
- installed Nord Electro Tool and OS Updater
- Nord Electro Tool recognizes the keyboard, but says the OS version is not supported
- purchased a midi to USB cable, but I don't see the option to select the MIDI ports in the OS Updater.

I am using VirtualBox.

Help! I am determined to make this work, I hope someone out there has

You need to map the USB port/device in VirtualBox so that it is seen by the VM and not by the host OS, check this
https://www.eltima.com/article/virtualb ... ssthrough/

EDIT: but if Electro Tool recognizes the keyboard it should already be OK and probably updater needs to see NE2 via USB, anyway check that too and do not run Tool and updater at the same time.

Post by **Tasten-Bert** » 11 Mar 2023, 08:29

May a memory protection have something to do with it? Try pressing SHIFT and PROGRAM 5 (= MEM LOCK) and see whether it is set to OF.

Cheers and good luck

karenlp97 · Post by **karenlp97** » 11 Mar 2023, 23:34

Ok I am a little bit closer ... please see attached screenshots...today the midi USB device showed up in my host VB settings (it wasn't last night for some reason, maybe I was just too tired). But now, only the MIDI in port is being recognized and not the Midi Out port. When I try to click "Next" it tells me "Can't open the MIDI ports you have selected".

Any advice?

Thanks so much for all the help so far! It is encouraging.

Post by **maxpiano** » 12 Mar 2023, 02:42

The OUT Port should be the same i.e. "USB Audio Device", you mean you don't see it in the MIDI Out pull down menu?

Try to use MidiOX on Win XP to see if the USB-MIDI interface is properly recognized (check also the MIDI Settings and Devices, always on Win XP in the VM).

karenlp97 · Post by **karenlp97** » 12 Mar 2023, 19:30

Correct, I do not see anything in the MIDI Out pull down menu.

I tried to run MidiOX and it does not recognize either port.

And now I can't even get the USB Audio Device to show up now in the OS Updater.

And when I go to Device Manager on the XP machine, there is a USB Controller that needs a driver and I have tried to install both the Clavia and the Nord Electro USB drivers and neither work!

I cannot believe it has taken so much effort to only fail. It is so awful.

Anyone else have any advice?

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newbie question - how to manage NE2

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