Help please my sounds are almost not sounding,

[Davyk Al]

Hi guys, Help please!
Most of my piano sounds on my electro5HP are not sounding, I hope that it is something easy to set. Can somebody explain what could that be, most piano and organ sounds are sounding very soft and far or reverbed and I am trying to learn how to use the panic button. Can somebody tell me the steps I know thay maybe it is something dumb but have not solved, or is it something else? Thanks

[jfenton]

First unplug any pedals you have connected. This is common that the pedal may not be configured correctly. If that solves it then you know that it is a pedal configuration issue.

[Davyk Al]

I already did it! Same issue, but the thing is that for example the dx7 in one program sounds reverbed and very very soft almost no sound but in another one it doesn't sound that way, but definitely it is not a pedal issue!

[jfenton]

What are you using for an amp?

[Eumel]

Hi, sounds to me like you connected stereo (out 1 and out 2) but 1 cable is out of phase. Please check that by changing the used cables.

Greets

Eumel

[jfenton]

Or try one cable to see if it improves. Try headphones. How do you have it connected? Not much to go on with the little info you provided.

[Davyk Al]

Thanis for your response, I have been using headphones and I discovered that in system settings when I change the output to Part L:L and Part U:R instead of Stereo those sounds improve but when I go back to Stereo I loose them again!

[pablomastodon]

Usually best to ask for more info before venturing opinions. Definitely nothing to do with pedals. The dead giveaway here is the "reverbed" symptom. Eumel is on the right track.

I'm guessing one of a few things happening here: 1) Y cable being used to "marry" channels 1&2 on the way to amp, 2) 1&2 channels going to adjacent channels on the mixer, both channels panned straight up the middle, or 3) when I usually hear these symptoms, using headphones to listen to instrument, and the headphones use a 1/4"-1/8" adapter. Often these adapters are crap and short out the two channels, causing this.

In each of these cases what is happening is that phase cancellation if virtually eliminating all signal. Because reverb is on slightly you are getting a little volume. Turn up the reverb mix and you'll have more volume. Turn the reverb all the way to dry and you'll have almost no signal. This effect will vary from sound to sound according to the specific characteristics of that particular sound.

Davyk Al, please provide us with a description of your setup, how you have the instrument connected from which instrument outputs and into what type of equipment, and we will be better able to analyze the specifics and offer the correct solution, but the above may already point you to this.

There is nothing wrong with your instrument. It's all in the manner in which it is connected to external gear.

Bless, Pablo

EDIT: yup, crappy 1/4"-1/8" headphone adapter is causing this

[Davyk Al]

Maybe if someone can tell me the panic button steps because I have not seen them in the manual. I also tried different headphones.

[Davyk Al]

I only use 10% of reverb and some violins, cellos and the ep plus the clavinet they all get lost when I put them in stereo. Yesterday they were perfect. My electro is new. Maybe my son putted his hands on the keyboard and pressed something. But I am only isong sennheiser hd series headphones which are good!