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Assist to Unlock or Unmute Organ presets

Postby Mijsao » 13 Aug 2021, 15:26

A band was in town, flown in, and borrowed gear for their performance. They used my Nord Electro 5D. They muted all my organ sounds. They didn't change it back. I went to a live gig for my band 4 days later and while doing a sound check I found out I cannot use any of the preset organ patches. :( Nearly 400 at the Summer Concert Series and I had to use piano presents on the fly in lieu of organ. It was very upsetting. I am trying to get a hold of the band in Georgia (I am in Washington State) to find out what they did. My next live gig is in two days. Any help here is appreciated. Thank you. r/ Jim Oas
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Assist to Unlock or Unmute Organ presets


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Re: Assist to Unlock or Unmute Organ presets

Postby Schorsch » 13 Aug 2021, 15:41

Hard to guess - I don't own an Electro 5 but some basics came into my mind immediately:

- Are the organ sound engines switched on for both the upper and/or lower part?

- Any keyboard splits done between upper and lower ?

- Is the part mix set to the part which does not use the organ and thus "mute" the organ?

- Was the output routing changed in the system settings and do you use both outputs or just one of them?
Last edited by Schorsch on 13 Aug 2021, 15:52, edited 6 times in total.
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Re: Assist to Unlock or Unmute Organ presets

Postby anotherscott » 13 Aug 2021, 16:05

There is no global "mute" for organ. I guess it could be the output routing, though. I can't think of any other setting that would globally affect all organ sounds and nothing else... though even then, it would only work that way if, for example, all your organ sounds were on Upper, and all your other sounds were on Lower (because the output routing is based on location, not type of sound).
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Re: Assist to Unlock or Unmute Organ presets

Postby CountFosco » 13 Aug 2021, 16:05

Schorsch wrote:Hard to guess - I don't own an Electro 5 but some basics came into my mind immediately:

- Are the organ sound engines switched on for both the upper and/or lower part?

- Any keyboard splits done between upper and lower ?

- Is the part mix set to the part which does not use the organ and thus "mute" the organ?

- Was the output routing changed in the system settings and do you use both outputs or just one of them?


The first three options here are parameters that are stored per program, hard to imagine those all changing. The routing being changed sounds like a good possibility. You can't contact the keyboard player from the visiting band to ask?
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Re: Assist to Unlock or Unmute Organ presets

Postby Schorsch » 13 Aug 2021, 19:01

Yes you’re right, haven’t thought about that … routing could be the reason
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Re: Assist to Unlock or Unmute Organ presets

Postby CountFosco » 13 Aug 2021, 22:49

To check the routing, go to System menu, item 11 is output routing mode, and it can be set to either Stereo (the default, probably what you had before), or PartL:L, PartU:R. If it's set to the latter, that's probably what changed, so an easy fix.

But as Scott pointed out, a couple of other factors need to be in play for this to affect every single organ program - all your organ programs need to have the organ engine activated in the same zone (upper or lower). But I'm also wondering about your audio outs. Are you sending signals from both the L and R outputs to FOH, or only one of them? Cos if you're sending both, you should still hear some organ no matter which routing setting you have.

What's the situation with headphones - also no organs?
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Re: Assist to Unlock or Unmute Organ presets

Postby Gambold » 15 Aug 2021, 18:15

It's not helpful to this question, but I'll say it anyway as a life lesson to us all - NEVER loan your gear to another band. When someone hasn't paid for something, they just don't don't take care of it - it's a subconscious neglect. I lent a guitar amplifier to a band once for ONE night and they trashed it - knocked it over while the cable was plugged in and bashed in the input jack. They gave me money to fix it but - I was stuck with getting it fixed.

A friend once lent his Gibson SG to another group. Yep, it was knocked over and the head snapped off. That didn't get fixed and there was a lot of bad feeling for a long time as he tried unsuccessfully to get it re-attached.

Now our poor poster here is running around trying to get his board working again - I'm sure if he finally gets ahold of them they will be all sorries but the aggravation and wasted time is not undoable. And that's presuming they didn't outright damage his Nord.

NEVER. NEVER. Just don't do it. If a band needs gear, they can rent it from a local music shop. And what kind of touring band needs to borrow gear anyway?
Last edited by Gambold on 15 Aug 2021, 18:18, edited 2 times in total.
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Re: Assist to Unlock or Unmute Organ presets

Postby Gambold » 15 Aug 2021, 18:22

>The routing being changed sounds like a good possibility. <

If this turns out to be the case, it's incredibly rude of that band to screw with this guy's system settings. Really? They couldn't just not use the organ feature? As I said above, just don't let anyone ever use your gear.
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Re: Assist to Unlock or Unmute Organ presets

Postby Arjan P » 15 Aug 2021, 20:11

@Gambold, I hope you'll never be in the situation where you need help from another musician. I prefer to have a more positive outlook on life and trust in people. Yes, s*** happens, but not all is negative - and in the above situation it's perfectly possible the other keyboard player is not even aware that he did something mysterious to the board (either because he is well aware of what he did and expects others to know the same routines, or he simple changed something without realizing it).
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Re: Assist to Unlock or Unmute Organ presets

Postby Tasten-Bert » 15 Aug 2021, 21:22

Hi Jim,

as some of the others said it seems most likely that the output routing has been changed. You‘ll find the settings on page 16 in the manual downloadable here:
https://www.nordkeyboards.com/downloads ... -electro-5

The reason might be to have the organ going out isolated to let it pass effects such as the neo ventilator without disturbing other sounds.

If you plug in a headphone you may hear organ at one side and other sounds at the other.

Good luck. And I would not hesitate helping out another band. Cheers
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