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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Schorsch » 16 Dec 2021, 17:43

I am using it on Windows 10 Pro 21H2 and Windows 11 Pro 21H2, no problem to connect my Nord Stage 3s to both of them.

Have you tried to run the Nord Sound Manager in administrator mode?

You may also try to run it in a specific compatibility mode, a good description on how to do it can be found here: https://www.laptopmag.com/articles/set-compatibility-mode-windows-10

But all of this is kind of poking in the mist, I have no real other idea - it's weird that this problems appear since it should be a no-burner to connect the Electro 5 to a USB port ...
Last edited by Schorsch on 09 Oct 2022, 16:59, edited 1 time in total.
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Re: Sound Manager - USB Driver Error - Windows 10, 11


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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby gunther » 08 Feb 2022, 02:15

Same problem with Nord stage 3:
my old Laptop with Windows 10 works perfekt, new MS Surface with same connection (USB Cable) is unable to load the Clavia USB driver (neither under Windows 10 Home nor under Windows 11)
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby waaldam » 16 Feb 2022, 18:49

same problem with mij new Windows surfacepro 8.
I found on the web that it might have to do with 'core isolation' (a widows system feature) that may prevent the driver to load, but I cannot turn that feature off.
I asked Nord for support and I will communicate their answer
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Berretje » 21 Feb 2022, 00:54

waaldam wrote:same problem with mij new Windows surfacepro 8.
I found on the web that it might have to do with 'core isolation' (a widows system feature) that may prevent the driver to load, but I cannot turn that feature off.
I asked Nord for support and I will communicate their answer


Even with this article? https://winbuzzer.com/2020/06/05/window ... ty-xcxwbt/
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby waaldam » 22 Feb 2022, 18:48

yes even with that article. I cannot turn off the core isolation. Even as administrator I get a message that core-isolation settings are managed by the systemadministraor (which I am ...)

I informed Nord-support and they answered that they are looking in at it
I think they have to update the driver for W11
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby therealdrawbars » 14 May 2022, 21:49

Did you ever get an answer to your problem? I had the same issue in a brand new HP laptop with Win11, but fortunately, the OS gave me enough clues to get around the problem. Just to clarify: one does not turn off the Core Isolation itself, but instead turns off a switch called "Memory Integrity." It was available to me in Win11 Setup as an Admin. The downsides:

1. This is disabling a security feature in Windows 11, probably not the best scenario.
2. It's not a temporary thing. Once Clavia64USB.sys is installed Win11 will not allow the memory switch to be turned back on, unless the driver is uninstalled.

and, probably:

3. MS will try to turn all security switches back on in future updates. This will either lock out the Nord driver, requiring another trip to Setup (best case); or cause future Windows updates to fail (worst case). :thumbup:
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby ajstan » 16 May 2022, 04:42

Here’s what worked for me on my new Surface Pro 7+ running Windows 11:

1. Open RegEdit and navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity
2. Set "Enabled" to "0".
3. Reboot the PC
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby megahertz » 06 Sep 2022, 00:42

Any news on this? I cannot turn on the core isolation feature in Windows 11 because of all the dozens (hundreds?) of software components on my system, only the Clavia driver is incompatible. C'mon folks... W11 isn't exactly brand new. Driver update please.
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Berretje » 06 Sep 2022, 10:23

megahertz wrote:Any news on this? I cannot turn on the core isolation feature in Windows 11 because of all the dozens (hundreds?) of software components on my system, only the Clavia driver is incompatible.


You should turn this off (not on) to be able to install the driver.

megahertz wrote:C'mon folks... W11 isn't exactly brand new. Driver update please.


I have to check at home with my work laptop (that runs W11), but I thought this just works on my laptop.
Next to that: we are not asociated with Clavia/Nord, so if you would like a driver update, you should contact Clavia.
Last edited by Berretje on 06 Sep 2022, 14:21, edited 1 time in total.
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby paolo_b3 » 09 Oct 2022, 16:56

I've found the same problem "driver error" and solved disconnecting antivirus and it's brothers...

Many thanks Berretje!

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