Nord User Forum

[Keysmaster90]

Hi!I am a big fan of Nord sounds but i can't understand 1 simple thing. Firstly i got a Nord Lead 4 and the keys were so uneven.I contacted the local dealer and i got a new one.The keys were still uneven on the new one.Then i read some forums , saying that it is a common problem for Nord Lead series.Anyway i lived with it .Now i got a brand new Nord Electro 5D 73 and i can see that drawbars are uneven too!So why such a big company don't care about these things?Cause they are handmade and they can't be perfect?I know it's not such a big thing but we pay so much money and we want everything to be perfect!(At least for me!).

[ajstan]

Seems simple enough to check and decide what to do. It looks like the problem is one of the following:

A) the plastic knob needs to be pushed down
B) there is some debris stuck inside the plastic knob preventing it from being pushed down
C) whatever piece the knob pushes onto is bent upward

I’d recommend that you call your dealer and see what they say before attempting any repair on your own.

[maxpiano]

!So why such a big company don't care about these things?

Maybe because... it is not that "big"? Or because that small unevenness doesn't really affect the use of the instrument (and in the case of the picture it may be solved by just pressing down the 16' cap a little bit)?

[Spider]

...why such a big company don't care about these things?

As far as I know, Clavia is less than 30 people. The guys you see in the "roll-out" pictures they publish when they release a new product, are pretty much all of the company.

That of course is not an excuse for product defects (which I never experienced myself), but just to put things into perspective.

[Keysmaster90]

Can someone with drawbars experience say if they have the same issue?I am just afraid they wont ''break'' in 1 month.Also i didn't characterized Nord as a big company for the people they work there , but for the reputation they have...

[Keysmaster90]

Of course i have tried it...i am not stupid..jesus..

[shark]

4D user here, never looked at the height of the drawbars. Never noticed any issues with level of keys or other buttons. Clavia makes quality musical instruments, not surgical equipment. So one drawbar button sticks out a bit? To me it's acceptable and easily resolved.
Don't lose sleep over it.

[Keysmaster90]

Thanks for your answers.Well i will live with it too , i just wanted to know if it's only me who has ''uneven'' drawbars etc and i have to contact dealer and get a new one.I didn't blame any people , i am just annoyed that i pay so much money and i don't get a ''perfect'' keyboard.As i said i am a big fan of Nord sounds that's why i keep buying products , but i can't understand how people don't complain about the things that i mentioned before.

[Keysmaster90]

Thanks for your answers.Well i will live with it too , i just wanted to know if it's only me who has ''uneven'' drawbars etc and i have to contact dealer and get a new one.I didn't blame any people , i am just annoyed that i pay so much money and i don't get a ''perfect'' keyboard.As i said i am a big fan of Nord sounds that's why i keep buying products , but i can't understand how people don't complain about the things that i mentioned before.

[shark]

Ok, you got me curious so I checked. Yes, the last drawbar sticks out just a little bit, never bothered me - never even noticed. Frankly, I don't think there's a quality issue here.