Nord User Forum

[nailmusic]

Ok cats: Anyone out there ever deal with this???

I was at a gig, happily jamming away, when my Electro 3 73 just shut itself off.
Upon powering back up:
1st time: the startup sequence (of lights) was "weird"; the instrument made no sound /Transmitted no midi.
2nd Time: Startup sequence different, but still "wrong". Still no sound/no midi transmission. Disconnected all pedals at this point.
3rd Time: Startup sequence looked right (sort of), but now - get this:

The Keyboard only plays clusters of notes, in a very specific manner: - for example, each key from C4 -F4 plays ALL THE NOTES from C4-F4 AT THE SAME TIME.

It seems like the keys are divided into groups of 5 or 7 (?), and each group plays EVERY NOTE IN THAT GROUP.
As of now the instrument is completely unusable (as you can imagine). Bringing it in for service tomorrow. But it's NOT EVEN 6 MONTHS OLD.

What.The. Fuck.
I expect NORD to COMPLETELY make this right. I spent over $2,000 on this instrument (and I truly love it).
Well? Anybody?

- Neil

[stiiiiiiive]

I expect NORD to COMPLETELY make this right. I spent over $2,000 on this instrument (and I truly love it).

...and should consequently join Nord directly through their website
They've always been quick to answer me, I'm sure they will help you.

BTW this forum is not linked to the company.

Good luck fellow Nordist.

[nailmusic]

Hey -
just wanted to say, I spoke to the USA tech, and he's been extraordinarily helpful! Heading to the shop now.
- Neil

[nailmusic]

So I have to say: Mr pablomastodon was amazingly cool with the practically instantaneous help. Plus, my friends at Alto Music in Middletown NY took care of me with a loaner keyboard. A pain for sure, but rendered all but painless by these fine peeps. Thanks guys!!

[bdodds]

Alto is good, I bought my original Stage 88 from them back in, well, a while ago, nobody else in the US had them yet and they sold it at a very reasonable price. And Pablo is a great resource.

Good luck!

[stiiiiiiive]

Happy ending in progress then