General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

NS3 - How to get into Test Mode

Postby Ottomatic » 03 Dec 2017, 15:09

Can anyone explain how I can get my NS3 into Test Mode?

Thanks,
Ottomatic
Ottomatic
 
Posts: 24
Joined: 07 Nov 2017, 16:22
Country: United States of America
Has thanked: 8 times
Been thanked: 0 time
Your Nord Gear #1: Nord Stage 3

NS3 - How to get into Test Mode


Sponsor
 

Re: NS3 - How to get into Test Mode

Postby KyleM » 03 Dec 2017, 16:24

Are you in the states?

If so you might want to shoot an email to Pablo.Mastodon@AmericanMusicAndSound.com
He is a technical support rep and may know how to do it.
He’s helped me a lot.

The author KyleM was thanked by:
Ottomatic
KyleM
 
Posts: 190
Joined: 29 Apr 2012, 00:40
Country: United States of America
Has thanked: 5 times
Been thanked: 32 times
Your Nord Gear #1: Nord Stage 2

Re: NS3 - How to get into Test Mode

Postby Ottomatic » 03 Dec 2017, 17:10

KyleM wrote:Are you in the states?

If so you might want to shoot an email to Pablo.Mastodon@AmericanMusicAndSound.com
He is a technical support rep and may know how to do it.
He’s helped me a lot.


Thank you. I will do that.
Ottomatic
 
Posts: 24
Joined: 07 Nov 2017, 16:22
Country: United States of America
Has thanked: 8 times
Been thanked: 0 time
Your Nord Gear #1: Nord Stage 3

Re: NS3 - How to get into Test Mode

Postby Jo Osantos1 » 03 Dec 2017, 23:49

What do you mean by test mode? Never heard...
User avatar
Jo Osantos1
 
Posts: 267
Joined: 07 Jul 2014, 13:43
Country: Portugal
Has thanked: 60 times
Been thanked: 27 times
Your Nord Gear #1: Nord Stage 4
Your Nord Gear #2: Nord Stage 3

Re: NS3 - How to get into Test Mode

Postby Ottomatic » 05 Dec 2017, 16:37

Jo Osantos1 wrote:What do you mean by test mode? Never heard...


In a message in another thread, someone referred to something called test mode. I believe that stated that from "test mode" they could do the factory restore. As it stands now, my NS3 won't boot to a point where it is recognized by my computer, so I am not able to do a restore. I have a call in to Pablo. If and when I have more information to share, I will post it here.
Ottomatic
 
Posts: 24
Joined: 07 Nov 2017, 16:22
Country: United States of America
Has thanked: 8 times
Been thanked: 0 time
Your Nord Gear #1: Nord Stage 3

Re: NS3 - How to get into Test Mode

Postby Jo Osantos1 » 05 Dec 2017, 19:50

Is that somekind of degub mode?
User avatar
Jo Osantos1
 
Posts: 267
Joined: 07 Jul 2014, 13:43
Country: Portugal
Has thanked: 60 times
Been thanked: 27 times
Your Nord Gear #1: Nord Stage 4
Your Nord Gear #2: Nord Stage 3

Re: NS3 - How to get into Test Mode

Postby KyleM » 05 Dec 2017, 22:16

Did you have any luck with getting the NS3 to test mode?
KyleM
 
Posts: 190
Joined: 29 Apr 2012, 00:40
Country: United States of America
Has thanked: 5 times
Been thanked: 32 times
Your Nord Gear #1: Nord Stage 2

Re: NS3 - How to get into Test Mode

Postby Ottomatic » 11 Dec 2017, 19:59

KyleM wrote:Did you have any luck with getting the NS3 to test mode?


Yes, I was able to get in touch with Pablo, who walked me through the process. Although I tried to document it for future reference (which I hope I don't need), I would recommend that you contact Pablo Mastodon, who is the US/Canada designated Nord tech support rep, if you ever need to use it. He was very responsive and very helpful.

Basically, it gives you the option to completely wipe out different parts of the flash memory (OS, Piano memory, etc.) so that you can start rebuilding things again. Its not pretty. In my case, it was eventually determined that there was a hardware issue with my unit (I believe in the Flash memory). Fortunately, my vendor (Sweetwater) was also very responsive and replaced my unit very quickly.
Ottomatic
 
Posts: 24
Joined: 07 Nov 2017, 16:22
Country: United States of America
Has thanked: 8 times
Been thanked: 0 time
Your Nord Gear #1: Nord Stage 3


Return to Nord Stage Forum



Who is online

Users browsing this forum: No registered users and 44 guests