Everything about the Clavia Nord Modular G2, G1, and Micromodular Synthesizers.

Nord G2 modular rack version

Postby philthegreek » 22 Dec 2015, 23:50

Hi,

I have a Nord G2 rack modular (expanded) that is not linking it's USB with a mac pro (running os 10.9.5); I have also tried it on a PC with windows 7.
Tried opening it to check no physical connections or gunk, tried different USB and power cables. I have the latest editor (1.62) on the Mac, and can't downgrade, because the Nord 1.4 OS it won't work on 10.9.5.
The mac doesn't see it joined to the USB tree in devices, and when pluggin into a PC it is not asking for new hardware so can't try different drivers there either.

I have contacted Nord with the problem, but not heard back yet, so was wondering does anyone have any tips on things I can try? It is starting to sound like a hardware thing unfortunately :((

Thanks in advance,

Phil
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Nord G2 modular rack version


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Re: Nord G2 modular rack version

Postby pablomastodon » 23 Dec 2015, 06:16

It may be a hardware thing...where are you located?

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Re: Nord G2 modular rack version

Postby Mr_-G- » 23 Dec 2015, 14:01

And just in case, did you try with a short USB cable? Some people had problems with long cables.
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Re: Nord G2 modular rack version

Postby philthegreek » 23 Dec 2015, 16:16

pablomastodon wrote:It may be a hardware thing...where are you located?

Bless,

Pablo


Hi Pablo,

Thanks for your response!

I'm based in Amsterdam now.

Also yeah I tried a shorter USB lea (1m30)

regards
Phil
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Re: Nord G2 modular rack version

Postby pablomastodon » 23 Dec 2015, 21:12

Service in A'dam can be arranged through Dutch distributor. It may be possible for you to ship to Stockholm. That's a tiny unit and packs/ships well. You should submit a tech support request to the Nord website (if you haven't already).

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Re: Nord G2 modular rack version

Postby philthegreek » 30 Dec 2015, 01:02

Thanks Pablo.
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