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OS 2.10 problem

Postby Android » 06 Oct 2015, 08:47

Hello everyone. I excitedly installed the new 2.10 update for my Nord Wave today, and have run into a problem...
My sustain pedal was working perfectly in the moments before running the update (played for a few minutes before updating) but immediately after the update completed, and the keyboard rebooted, the sustain pedal no longer worked.
I have tried 3 pedals, to be sure (Nord/Yamaha/Roland) and also adjusted the polarity function in the menu. No luck.
However, the wave still receives sustain information over midi...

I have contacted Nord. I'll let you know what they say.
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6, Reface CP
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Roland: Axis-1, TD-12KX, KC-880, KC-110
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OS 2.10 problem


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Re: OS 2.10 problem

Postby Spider » 06 Oct 2015, 11:43

Important note! OS v2.10 is temporarily withdrawn, and a new OS fixing a sustain pedal related bug will be available shortly.


http://www.nordkeyboards.com/downloads/legacy/nord-wave

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Re: OS 2.10 problem

Postby tecladosalvador » 06 Oct 2015, 13:25

not only the sustain pedal as expression pedal, do not work after updating to the new system 2:10

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Re: OS 2.10 problem

Postby Android » 06 Oct 2015, 15:32

Thank you. I got a note from them today saying that they hope to have an update posted shortly.
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6, Reface CP
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Roland: Axis-1, TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Postby Spider » 07 Oct 2015, 14:10

Bugs fixed
The new OS v2.14 fixes a bug, introduced with the recently released v2.10, where sustain pedal would not function correctly. The OS v2.14 adds support for the new Nord Sample Library 2.0 files for all Nord Wave owners.

http://www.nordkeyboards.com/products/l ... te-history
http://www.nordkeyboards.com/downloads/legacy/nord-wave

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Re: OS 2.10 problem

Postby Android » 08 Oct 2015, 02:55

Just installed 2.14...

Now the outputs are barely audible... Sent another email to Nord. :(
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6, Reface CP
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Roland: Axis-1, TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Postby cellomangler » 08 Oct 2015, 04:37

Android wrote:Just installed 2.14... Now the outputs are barely audible... Sent another email to Nord. :(


Thanks for the notice... I'll hold off on my updates until I hear something (louder).
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Re: OS 2.10 problem

Postby Android » 08 Oct 2015, 10:25

Everything is working with 2.14. Steffan from Nord was a great help. Turns out that when you install the new OS, your pedal functions reset, and my pedal changed to volume, instead of the morph that I had it set to. NORD and it customer service are amazing! :)
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6, Reface CP
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Roland: Axis-1, TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Postby cellomangler » 08 Oct 2015, 23:43

Android wrote:Everything is working with 2.14. Steffan from Nord was a great help. Turns out that when you install the new OS, your pedal functions reset, and my pedal changed to volume, instead of the morph that I had it set to. NORD and it customer service are amazing! :)

Super ! I was betting it was something like that...
I just shared the Facebook notice about the update that was on the Nord Keyboards fb page.

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Re: OS 2.10 problem

Postby Doc Tonewheel » 12 Oct 2015, 02:09

Absolutely!! I just bought a used Wave, and to find that the company still supports its products is a rare thing these days. By the way, I have always wanted one, and now that I have one, it far exceeds my expectations. Awesome synthesizer!!
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