General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

Stage 3 compact build quality issues

Postby hammonitup » 20 Feb 2018, 05:56

I was a bit surprised to see several issues with the build quality of this brand new board (having owned 4 other Nord keyboards with absolutely no build quality issues)...

1. Pitch stick is not centered in its hole. (not sure if it is actually limited the range of one side.)
2. Level knob of organ section is sunken on the top half below the surface of the metal top.
3. front metal protective piece below the keybed is bowed out leaving a 1/8" gap in the center.

that's all i've noticed so far!
anybody else seeing this stuff?
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Stage 3 compact build quality issues


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Re: Stage 3 compact build quality issues

Postby analogika » 20 Feb 2018, 06:50

Photographs? Sounds like somebody didn’t treat your machine well during shipping.
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Re: Stage 3 compact build quality issues

Postby hammonitup » 20 Feb 2018, 06:53

maybe so! if no one else is seeing this kind of stuff then i know what my next move needs to be...
Last edited by hammonitup on 20 Feb 2018, 07:56, edited 1 time in total.
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Re: Stage 3 compact build quality issues

Postby baekgaard » 20 Feb 2018, 09:25

Sounds like it took a hit in transport or at the dealer (or previous owner, depending on whether you got it new or used).
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Re: Stage 3 compact build quality issues

Postby cphollis » 20 Feb 2018, 15:29

No one else has reported anything like that. And, given your description, if it was a repeated problem, you'd certainly hear about it right here. So, yeah, someone was rough with your unit.
I think I have gear issues ....
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Re: Stage 3 compact build quality issues

Postby usrockband » 20 Feb 2018, 18:06

Hard to know without seeing photos.

I've gone through 2 NS3C's and haven't noticed any build issues on either. I made a post the other day about one of them which had a tiny paint blemish on the top panel, but that's about it.

Your situation doesn't sound normal though.
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Re: Stage 3 compact build quality issues

Postby hammonitup » 20 Feb 2018, 18:19

Thanks for that confirmation. It will be going back to the vender for a replacement!
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Re: Stage 3 compact build quality issues

Postby mfmeitbual » 23 Feb 2018, 17:08

I posted this in another thread, but the power supply (I think?) died on mine after 11 days of usage. Checked the fuse, it passed with flying colors. Replacement is on its way but ... yeah. I have a gig tomorrow night but fortunately hung on to my Stage 2.
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Re: Stage 3 compact build quality issues

Postby Murphy » 23 Feb 2018, 17:35

It sounds like a shipping issue to me too and I think (although it's annoying) the only recourse is to take it back. I'm almost always on a constant vigil when quality instruments like the Nord are shipped to me, either to the local store or directly to me. No one seems to double-box anymore and double-boxing would take care of a lot of issues during shipping. I can't even pay extra to get that done anymore, at least not lately. You're really rolling the dice these days when you ship anything.
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Re: Stage 3 compact build quality issues

Postby kbrkr » 23 Feb 2018, 18:18

Morph Wheel for me was a major issue. Very disappointing. I don't remember getting another keyboard with PHYSICAL defects. I've seen plenty of software defects, however.
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