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NS3 Compact Morph Issue New Video

Postby DJKeys » 03 Nov 2017, 18:39

It appears that I was mistaken, my morph issues are not related to the OS release. There is something mechanical causing it, but I am not sure what. The wheel connection is solid and works (Pablo worked with me to take the cover off the unit.) But the programmed morph settings revert to non-programmed values, and I have to reprogram to work properly. In addition there is something going on with the physical connection and I have uploaded a video which shows it.

I have gigs every week until New Years, and Sweetwater does not have a replacement they can send me right now, so I really hope I can find a solution for this.

Thanks again for your patience with my multiple posts on this subject.

-dj

20171105_155813_31447302521908.mp4
(21.7 MiB) Downloaded 374 times
Last edited by DJKeys on 06 Nov 2017, 02:09, edited 5 times in total.

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NS3 Compact Morph Issue New Video


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Re: NS3 Compact Morph Issue

Postby DJKeys » 04 Nov 2017, 00:45

Please see update post. Not affected by OS version
Last edited by DJKeys on 06 Nov 2017, 02:10, edited 1 time in total.

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Re: NS3 Compact Morph Issue UPDATE 1.24 Causes This

Postby DanielD71 » 04 Nov 2017, 16:33

I just tested on my 88 and not problem with the morph with the wheel or at.

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Re: NS3 Compact Morph Issue New Video

Postby DJKeys » 06 Nov 2017, 02:10

Please check out video of the issue, any help appreciated

-dj

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Re: NS3 Compact Morph Issue New Video

Postby MrTobbe » 06 Nov 2017, 14:43

I have been having this problem too - it's a hardware problem I'm afraid. The connector and cabling to the modwheel, was not ideally mounted on the first batch of Stage 3's (according to Nord HQ). You get problems like this, when the connector is moving ever so slightly. The only way to get this fixed is to send it to an authorized Nord service center,where they can replace the cable assembly.

There's also a thread about it here:
nord-stage-forum-f3/ns3-faulty-key-only-when-wheel-morph-in-use-t13863.html

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Re: NS3 Compact Morph Issue New Video

Postby DJKeys » 06 Nov 2017, 18:49

Hi, MrTobbe-

Thank you very much, this is indeed the same problem. I saw that thread, but never looked at the video, as I thought it was related to the cable connector to the motherboard needing to be reseated.

I have contacted Sweetwater and they are going to send me a replacement in their next batch due in a few days-

-dj

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Re: NS3 Compact Morph Issue New Video

Postby DanielD71 » 06 Nov 2017, 18:59

DJKeys wrote:Hi, MrTobbe-

Thank you very much, this is indeed the same problem. I saw that thread, but never looked at the video, as I thought it was related to the cable connector to the motherboard needing to be reseated.

I have contacted Sweetwater and they are going to send me a replacement in their next batch due in a few days-

-dj


Pablo told me in an unofficial email that the wheel issue was only with the compact.
Do we have reports of wheel issue for the 76/88 ?
I do not have any issue yet with my wheel or pitch stick as of now with my HA88.

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Re: NS3 Compact Morph Issue New Video

Postby DJKeys » 06 Nov 2017, 19:28

I was told the same thing by Pablo-

-dj

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Re: NS3 Compact Morph Issue New Video

Postby alcools » 06 Nov 2017, 22:27

Hey, I have the same problem than you ! I sent my NS3 compact for 2 month in repair... and it came back with the same problem. The french importator said me that he would send me a new NS3 10 days ago, but that he needed to know if it was a common problem. So, my NS3 doesn't seem to be alone now ! I have exactly the same bug, when I press the same place near the wheel, but sometimes when I play the keyboards or when I press other places on the panel.

I will send your video to my importator immediatly.
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Re: NS3 Compact Morph Issue New Video

Postby Quai34 » 07 Nov 2017, 07:14

Whooo, I look at your video and that's really weird...and scary...A short cut issue or some cabling that touch the front panel close to the wheel!!???
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