General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby alcools » 01 Jan 2018, 11:18

Hi,

New bug on 1,32 or new mechanical issue ? Wheel doesn't reach the maximum value (only the half I think), for internal sounds or external sounds too (my G2X). I set a Wheel morph with the filter FQ and when I push the wheel to the max, my filter is half opened.
AND, when the wheel is pushed to the max, the value slowly decrease.

Do you confirm or do I have another mechanical issue ? I have the compact model.
Actual synth: Nord Modular G2 - Nord Stage 3 73 - Virus Ti2 - Peak - Prophet 6
Before: Nord Lead 3 & 4, Stage 1&2, Wave, Virus C, DSI Tetra, P12, and few others...
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NS3 : Mod Wheel (new) issue on 1.32 : Confirm please


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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby baekgaard » 01 Jan 2018, 11:28

IIRC someone else had a similar issue, which was a mechanical problem. It works fine on my HA88. Try a search - I am not with my computer now, so I dont easily find the post.
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby st2ex » 01 Jan 2018, 12:02

baekgaard wrote:IIRC someone else had a similar issue, which was a mechanical problem. It works fine on my HA88. Try a search - I am not with my computer now, so I dont easily find the post.


That's right. No issue on my Stage 3 HA88
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Helmut


Nord Stage 4C - Nord Stage 3HA88 - Roland AX-Synth - Korg M1 - Kawai Upright Piano

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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby alcools » 01 Jan 2018, 12:05

The problem on the other post is: Wheel don't reach the 0 value. My problem is that the wheel donesn't go over something like 64.

OK st2ex. Mechanical problem so :evil:
Actual synth: Nord Modular G2 - Nord Stage 3 73 - Virus Ti2 - Peak - Prophet 6
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby baekgaard » 01 Jan 2018, 13:30

alcools wrote:The problem on the other post is: Wheel don't reach the 0 value. My problem is that the wheel donesn't go over something like 64.


True that, but it looks suspiciously similar to what you experience (the range somehow is miscalibrated or does not reach either end).

So even though it manifests itself slightly differently in your case, it unfortunately sounds like the same or a very similar mechanical (or electro-mechanical) problem :-(
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby DanielD71 » 01 Jan 2018, 17:51

If you downgrade, you will confirm if it’s a firmware or mechanical issue.
But so far, all threads I read confirm the mechanical issue on the compact.

Regards and happy New Year
Daniel
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby kbrkr » 01 Jan 2018, 19:51

I have this issue. It is NOT software related. It is purely hardware related. My Mod Wheel was inoperable out of the box. I had to open it and reconnect it. It was connected but off by four pins? WTF. Once I reinstalled correctly was working fine for a month then I started having the Morph issue with the mod wheel not getting to 0db or only going to 50% volume. I fixed this by BANGING on the freakin keyboard. Yep, that's right, very scientific. So, there is something else with either the wiring or circuit board that is not functioning properly or intermittent. The fix is to send it back to NORD, however, It's been a very busy gig season for me and I need a loaner. NORD should acknowledge the issue, send out a Tech Bulletin describing the issue, and offer a fix. I have sent two Support requests to them and they have been IGNORED!!!! WTF?
Last edited by kbrkr on 01 Jan 2018, 19:52, edited 1 time in total.
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby alcools » 01 Jan 2018, 23:52

It's my second NS3. The first one had the wheel connector issue (fixed by myself), and had other bugson the whhel. After 2 repairs without result, they sent me a new NS3. And now, this new wheel issue... I will check the connector first in few days, and if it's not that, it will send my NS3 again. Third NS3 repair for 5 months... If it wasn't the only synth that feet for me, I would change immediatly...
Actual synth: Nord Modular G2 - Nord Stage 3 73 - Virus Ti2 - Peak - Prophet 6
Before: Nord Lead 3 & 4, Stage 1&2, Wave, Virus C, DSI Tetra, P12, and few others...
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby DanielD71 » 02 Jan 2018, 01:29

Sorry for you....
I do not understand why this mod wheel issue has not been corrected.

Regards
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Re: NS3 : Mod Wheel (new) issue on 1.32 : Confirm please

Postby Kit McCarthy » 02 Jan 2018, 13:48

As the person with the issue of the mod wheel not reaching zero, I suspect that these problems are related. I'm not entirely convinced my issue is mechanical - I'm wondering about doing a factory reset.

I've set a support message to Clavia, but haven't heard back yet. It is the holiday season though!
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