Hi all, my triple pedal on my NP2 has lost functionality on 2 of the 3 pedals. Only the sustain works (including half-pedaling), the other 2 pedals are not doing anything.
Not sure if it is the pedal as the input jack on the NP2 does not seem as snug as it was when I bought the piano in the spring - when the jack is connected there is a small amount of lateral motion.
If this is a warranty issue do I start with Pablo, or do I contact Nord first?
Thanks
DH
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Nord Piano 2 - triple pedal issues
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dhbp-nord - Posts: 436
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Re: Nord Piano 2 - triple pedal issues
Have you checked that the Pedal is still set to "Triple" in the system menu?
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maxpiano - Patch Creator
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Re: Nord Piano 2 - triple pedal issues
if you like, you can submit an inquiry to Nord via their website -- it will be forwarded to me anyway.
or just hit me up at work
bless,
pablo
pablo.mastodon@americanmusicandsound.com
(800) 994-4984 x3030
ps -- since the sustain works okay, I am guessing that the 1/4" receptacle on the back of the instrument is probably good. pedals live a difficult life, always on the floor, usually in the dirtiest of environments, and constantly being stepped on. probably the pedal. if you bought last spring, the warranty covers you
or just hit me up at work
bless,
pablo
pablo.mastodon@americanmusicandsound.com
(800) 994-4984 x3030
ps -- since the sustain works okay, I am guessing that the 1/4" receptacle on the back of the instrument is probably good. pedals live a difficult life, always on the floor, usually in the dirtiest of environments, and constantly being stepped on. probably the pedal. if you bought last spring, the warranty covers you
bun fyah weh fyah fi bun
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pablomastodon - Patch Creator
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Re: Nord Piano 2 - triple pedal issues
Yes I checked the triple pedal setting a few times. I'll start the Nord contact process, thanks.
DH
DH
Last edited by dhbp-nord on 21 Oct 2015, 15:59, edited 2 times in total.
-Nord Stage 3 88
-Novation SL MKII 61
-Rise 2
-Alesis Q88
-Roland AX-09
-Focusrite 18i20
-ASUS ROG laptop, 32gb, 6 TB SSDs, Win11, Ableton 11, Reaper
-Omnisphere 2, Keyscape, Trilian
-Arturia, Komplete, IK suites
-Behringer X18
-StagePas 400i
-EV ZLX-15BT
-Novation SL MKII 61
-Rise 2
-Alesis Q88
-Roland AX-09
-Focusrite 18i20
-ASUS ROG laptop, 32gb, 6 TB SSDs, Win11, Ableton 11, Reaper
-Omnisphere 2, Keyscape, Trilian
-Arturia, Komplete, IK suites
-Behringer X18
-StagePas 400i
-EV ZLX-15BT
-
dhbp-nord - Posts: 436
- Joined: 17 May 2015, 02:35
- Country:
- Has thanked: 43 times
- Been thanked: 133 times
- Your Nord Gear #1: Nord Stage 3
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