Everything about the Nord Piano, Nord Piano 2, Nord Piano 3, Nord Piano 4, Nord Piano 5, and the Nord Grand.

My Nord Piano is not playing sounds anymore!

Postby ticaboo » 05 Aug 2014, 13:58

Hi!
I just bought my Nord Piano 2 HP, and it was working perfectly. I connected it with my laptop to use is with some Logic samples on my Mac. Afterwards, when I try to play the piano by itself, it doesn't play any sounds anymore! When I connect it with the Logic it does play the Logic Samples, but it doesn't seem to play by itself anymore!
Does anyone knows what might be happening?

Thanks!
ticaboo
 
Posts: 5
Joined: 05 Aug 2014, 13:50
Country: Brazil
Has thanked: 5 times
Been thanked: 1 time
Your Nord Gear #1: Nord Piano 2

My Nord Piano is not playing sounds anymore!


Sponsor
 

Re: My Nord Piano is not playing sounds anymore!

Postby Mr_-G- » 05 Aug 2014, 14:09

Did you switch the Local OFF? That would disconnect the keyboard from the sound engine and would make it respond to MIDI only.

The author Mr_-G- was thanked by:
ticaboo
User avatar
Mr_-G-
Moderator
 
Posts: 4610
Joined: 18 Aug 2012, 16:48
Has thanked: 1471 times
Been thanked: 1253 times
Your Nord Gear #1: Nord Stage 2

Re: My Nord Piano is not playing sounds anymore!

Postby ticaboo » 05 Aug 2014, 15:30

Thank you so much for your reply!
I'm not used to keyboards (I play an acoustic piano usually), so I might have pushed the wrong button without realising. I just remember connecting the cable to my computer and everything was working, but it sounds like you are right and that is the case.
Where is the "local control" located and how do I turn it on again?
ticaboo
 
Posts: 5
Joined: 05 Aug 2014, 13:50
Country: Brazil
Has thanked: 5 times
Been thanked: 1 time
Your Nord Gear #1: Nord Piano 2

Re: My Nord Piano is not playing sounds anymore!

Postby Mr_-G- » 05 Aug 2014, 17:25

In the MIDI menu.

Something useful is to download the PDF of the manual and do a string search for "local"
It is in page 19:
http://www.nordkeyboards.com/sites/defa ... on%20D.pdf

The author Mr_-G- was thanked by:
ticaboo
User avatar
Mr_-G-
Moderator
 
Posts: 4610
Joined: 18 Aug 2012, 16:48
Has thanked: 1471 times
Been thanked: 1253 times
Your Nord Gear #1: Nord Stage 2

Re: My Nord Piano is not playing sounds anymore!

Postby ticaboo » 05 Aug 2014, 18:00

Hey! I found the button, thanks! It was actually ON, and still no sound. I tried restoring the keyboard too, but it didn't change anything. I don't know what to do, it's very frustrating! I'm reading the whole manual too see if there is something I missed, but if you have any other suggestions, I would really appreciate it! Thank you for your time!
ticaboo
 
Posts: 5
Joined: 05 Aug 2014, 13:50
Country: Brazil
Has thanked: 5 times
Been thanked: 1 time
Your Nord Gear #1: Nord Piano 2

Re: My Nord Piano is not playing sounds anymore!

Postby Mr_-G- » 05 Aug 2014, 18:57

Sorry to ask the obvious:
Are you sure you have the audio cable connected to the right outputs (not the first one, which is headphones), to the ones that say Left or Right out
Is the piano level set to max? Master Level?
Do you have a volume pedal connected?
Does it sound through the headphones?
Can you send MIDI from the computer and hear the piano sound?

The author Mr_-G- was thanked by:
ticaboo
User avatar
Mr_-G-
Moderator
 
Posts: 4610
Joined: 18 Aug 2012, 16:48
Has thanked: 1471 times
Been thanked: 1253 times
Your Nord Gear #1: Nord Stage 2

Re: My Nord Piano is not playing sounds anymore!

Postby cphollis » 05 Aug 2014, 19:30

Very high probability of pilot error here :)
I think I have gear issues ....

The author cphollis was thanked by:
ticaboo
User avatar
cphollis
 
Posts: 1576
Joined: 01 Mar 2013, 20:56
Location: Vero Beach, Fl
Country: United States of America
Has thanked: 58 times
Been thanked: 696 times
Your Nord Gear #1: Nord Stage 4
Your Nord Gear #2: Nord Piano 5

Re: My Nord Piano is not playing sounds anymore!

Postby dynanord » 06 Aug 2014, 19:31

What about the "on & info" button below the octshift buttons...
Image

Is it on?
dynanord
 
Posts: 133
Joined: 08 Dec 2012, 17:16
Country: Germany
Has thanked: 41 times
Been thanked: 41 times
Your Nord Gear #1: Nord C2

Re: My Nord Piano is not playing sounds anymore!

Postby ticaboo » 08 Aug 2014, 19:00

[img][img][/img][/img]Guys, everything is "on":
I removed the pedals, my headphone is tested and working on any other devices. If I connect to the laptop on Logic, it recognizes the keys I play. I can make it sound the samples of my computer, but when I try to use it with it's own sounds it is silent (although it recognizes the keys and velocities I'm playing and can record them).
the master volume is all the way up. the headphone is connected to the "headphones" plug. I tried restoring the piano to the original library. The "Piano" panel is "ON". Local is "ON".
I have no idea why this is happening!
Any more obvious things I could check? Any more complex issues somebody might know of?

I sent a message to Nord support. I still think it could be something simple but I have no idea what it could be.

Please help, this is so frustrating! Thanks so much!
Attachments
IMG_0443.JPG
IMG_0443.JPG (2.07 MiB) Viewed 3993 times
IMG_0442.JPG
IMG_0442.JPG (2.21 MiB) Viewed 3993 times
IMG_0449.JPG
IMG_0449.JPG (2.75 MiB) Viewed 3994 times
Last edited by ticaboo on 08 Aug 2014, 19:16, edited 2 times in total.

The author ticaboo was thanked by:
dynanord
ticaboo
 
Posts: 5
Joined: 05 Aug 2014, 13:50
Country: Brazil
Has thanked: 5 times
Been thanked: 1 time
Your Nord Gear #1: Nord Piano 2

Re: My Nord Piano is not playing sounds anymore!

Postby cphollis » 10 Aug 2014, 00:38

Wow.

Two things you might check. First, there is a menu setting for LOCAL control of the sounds (vs. only producing MIDI). The manual says it defaults to LOCAL on every power cycle, but it's probably worth checking. Second, you say you've restored the instruments and samples, but have you reloaded the operating system?

Other than that, I'd be stumped: no pedals, no cables attached of any sort, only known-good headphones, etc. It should be making sounds.
I think I have gear issues ....

The author cphollis was thanked by:
ticaboo
User avatar
cphollis
 
Posts: 1576
Joined: 01 Mar 2013, 20:56
Location: Vero Beach, Fl
Country: United States of America
Has thanked: 58 times
Been thanked: 696 times
Your Nord Gear #1: Nord Stage 4
Your Nord Gear #2: Nord Piano 5

Next

Return to Nord Piano / Grand Forum



Who is online

Users browsing this forum: No registered users and 29 guests