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My NE3-73 has turned YELLOW.....

Postby Lemmon » 16 Mar 2012, 01:06

I'm about to send this paperweight back to get "serviced" for a second time,,,,,8 months old.......the first time it was 1.5 months old......for the same "piano" button/switch FAILURE.......you would think they would kiss me......no refund no replacement......maybe after the 5th time....???????? HELP !!!!!!!
Last edited by Lemmon on 31 Jul 2012, 12:30, edited 2 times in total.
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My NE3-73 has turned YELLOW.....


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Re: My NE3-73 has turned YELLOW.....

Postby Hanon_CTS » 20 Mar 2012, 02:52

Lemmon wrote:I'm about to send this paperweight back to get "serviced" for a second time,,,,,8 months old.......the first time it was 1.5 months old......for the same "piano" button/switch FAILURE.......you would think they would kiss me......no refund no replacement......maybe after the 5th time....???????? HELP !!!!!!!

Hello Lemmon,
Sorry to hear of your troubles, it sounds like an exceptional case. :(
Which dealer did you get it from?
Have you contacted Clavia directly?
http://www.nordkeyboards.com/main.asp?t ... al_support
Cheers, Hanon
Last edited by Hanon_CTS on 31 Jul 2012, 12:30, edited 2 times in total.
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Re: My NE3-73 has turned YELLOW.....

Postby pablomastodon » 27 Apr 2012, 07:31

I'm just reading this post for the first time this evening and would like to know more about it myself. Please contact me directly.

Bless,

Pablo Mastodon
Nord Technical Support USA/Canada
pablo.mastodon@AmericanMusicandSound.com
(800) 994-4984 x3030 USA
(800) 431-2609 x3030 Canada
(813) 644-8480 (direct line)
Last edited by pablomastodon on 31 Jul 2012, 12:30, edited 2 times in total.
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Re: My NE3-73 has turned YELLOW.....

Postby Cute James » 27 Apr 2012, 16:20

Great support!
Last edited by Cute James on 31 Jul 2012, 12:30, edited 2 times in total.
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Re: My NE3-73 has turned YELLOW.....

Postby bdodds » 27 Apr 2012, 16:38

He's only popped in the one time, Pablo, I doubt he's coming back. You might try a PM, if he has a valid email address on file, it may email him.
Last edited by bdodds on 31 Jul 2012, 12:30, edited 2 times in total.
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