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Key only works for organ section!

Postby In a Silent Way » 11 Feb 2018, 05:27

My middle A key does not play sounds from the piano or synth sections, only the organ section. I have the latest firmware. Does anybody have any suggestions for how to resolve this? I have three gigs this week. :wtf:
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Key only works for organ section!


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Re: Key only works for organ section!

Postby Ledbetter » 11 Feb 2018, 11:29

I believe there are two contacts per key: an upper contact, so the organ sounds when the key is barely pressed, and a lower contact, used for pianos so they sound when the key is at the bottom of its travel. I would start by cleaning the lower key contact. You can do this yourself if you are handy and careful. Otherwise, get to a tech tomorrow. Takes about an hour.
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Re: Key only works for organ section!

Postby In a Silent Way » 16 Feb 2018, 16:23

Problem resolved with some compressed air, a little bit of alcohol, and a lot of turning screws. The NE5 uses TORX screws, so you need T15 and T20 bits to get the case open. Word to the wise: take pictures of the ribbon connector positions before you disconnect them. Anyway, all 73 keys work and I'm ready for my gigs this weekend.
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Re: Key only works for organ section!

Postby mikeka » 17 Feb 2018, 23:34

I'm having the same problem for the third time, and rather than driving many miles to see a tech I'd rather try myself. I remember a video from a year ago or so that showed the process. I remember Pablo jumping in with some advice on what not to do. I believe he referred to another video showing the correct way to disassemble a Nord Electro 4 which is what I own. I've searched and can't find that exact YT vid or the relevant thread here. Any tips? Thanks!
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Re: Key only works for organ section!

Postby analogika » 17 Feb 2018, 23:40

mikeka wrote:I'm having the same problem for the third time, and rather than driving many miles to see a tech I'd rather try myself. I remember a video from a year ago or so that showed the process. I remember Pablo jumping in with some advice on what not to do. I believe he referred to another video showing the correct way to disassemble a Nord Electro 4 which is what I own. I've searched and can't find that exact YT vid or the relevant thread here. Any tips? Thanks!

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Re: Key only works for organ section!

Postby mikeka » 18 Feb 2018, 21:46

Thanks analogika!
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