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Re: ND2 broke down... during 2 hours

Postby trapdoors » 27 Aug 2014, 15:52

Just in case it helps (to know you're not the only one), I have the same problem. I didn't have a Nord Drum 2 prior to v. 3.00, but Drum Manager will not send banks to the ND. Interestingly enough -- I don't know if you've tried this on your end, it will send banks from ND to the computer, but not vice versa. I tried it on 2 different computers, one running Windows 7 and the other Windows 8. Neither worked for me.

Like in your case, my ND will receive and transmit MIDI data with Ableton and other programs. The problem seems localized to Drum Manager. Drum Manager will say it's connected, but will not send banks to ND, it will come up with a screen that says something like, "No response from ND."
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Re: ND2 broke down... during 2 hours


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Re: ND2 broke down... during 2 hours

Postby wartaler » 27 Aug 2014, 20:35

Hi Trapdoors,

I thought in Stoats case the software doesn't connect at all, - Stoat?
If both of you are having the same problem it's perhaps the combination of the software with the ND2 OS3.00 and your ND2 hardware version - because everything works fine here; I'm able to send and receive banks, perhaps it's a good idea to be more specific about our setups:

-I'm using an E-Mu Xmidi 1x1 of some age, however in Stoat's case all worked ok before OS3.00, so his interface is ok,
-I'm using a Win8.1 PC - however, Stoat tried both Mac and PC, and all worked fine before OS3.00
-it's not OS3.00 per se - nor the software because they work fine here, leaving perhaps small ND2 hardware differences?
-My ND2 is of one of the first batches pre-OS2.x (with the old labeling 'Dyn Timbre' instead of 'Timbre Env')

Perhaps later ND2 hardware versions + OS3.00 cause them to be unable to communicate with the software properly ..

Albert
Last edited by wartaler on 27 Aug 2014, 21:32, edited 3 times in total.
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Re: ND2 broke down... during 2 hours

Postby trapdoors » 27 Aug 2014, 21:44

How interesting. I'm running my ND over the Emu 1x1 as well; my primary computer is Win 7 (64-bit). I'll have to check how old my hardware unit (based on your description of the labels) -- it was bought used so I'm not positive of the age. I'll try to keep sleuthing around -- I kind of got fed up with trying to figure it out, so I'll try to look into it again. Thanks for the help!
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Re: ND2 broke down... during 2 hours

Postby Stoat » 28 Aug 2014, 05:04

My Nord is reasonably new, it was shipped with os2.1 and has the new labeling. In the software it is unable to even handshake and connect ie. the light is red and wont go green. This is unusual as

a) Didnt happen prior to v3
b) Midi works fine in other applications

I have tried to reinstall the os but again it wont connect, and the hardware works fine so I assume its not corrupted. I must stress that this configuration has worked prior to now on both windows and mac.
My set-up:

Focusrite Saffire 24 Pro interface
Windows 7 x64/Mac OSX (10.7.5)

I have also tried a generic usb-midi (which works with nord beat and other applications) but it too did not connect to the drum software.

I can make a video if needed, I'm stumped as to what to do.
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Re: ND2 broke down... during 2 hours

Postby wartaler » 28 Aug 2014, 08:13

Hmmm,

Since Trapdoors' problem is slightly different, I no longer think it's ND2 hardware version/OS3.00 combination, unless we 3 each have different hardware versions, rendering 3 different behaviors in connecting with the software..

Stoat, just to be sure: Since you own/use 2 different MIDI interfaces, did you select the interface connected to your ND2 in the software (for both in and out) ? - I guess so, ... :?

The fact that 2 computer systems and 2 MIDI interfaces can't connect at all after the update to OS3.00 suggests that there is something wrong with your OS3.00 installation and/or your ND2 hardware,

I was hoping to find a setting on the ND2 that (unexpectedly) would prevent it to make proper connection, I again tried all sorts of MIDI settings and memory protect - I can't replicate your problems

Perhaps it's best if you contact your distributor, perhaps by using the form on the Nord site, so that Nord product specialists may also see it - I'm out of ideas...

Best,
Albert
Last edited by wartaler on 11 Oct 2014, 06:17, edited 3 times in total.
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Re: ND2 broke down... during 2 hours

Postby Stoat » 28 Sep 2014, 07:33

I posted this elsewhere but figured I should also put it in here incase someone is searching for an answer. I fixed it (only one day so far) by trying a friends interface. It failed to send but I got a green light. Frustrated, I went home and tried it once more for luck. Boom! First try it connected and sent successfully. EXACT same configuration and cables, interface, order of plugging in etc. So I think it must be a bug or something, very confusing. Either way, its working again for me so I'm happy.
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Re: ND2 broke down... during 2 hours

Postby wartaler » 29 Sep 2014, 11:52

Happy to hear - but strange, it more seems like a temporary malfunctioning of your interface that coincided with/just after your update to OS3

I surfed the net and there's quite some things that -in general- can go wrong with USB MIDI interfaces:

- Microsoft very recently updated Win8.1 for a problem with certain USB MIDI interfaces when connected to USB3 ports

- Here's an example of an 'alternative' (probably cheaper) interface design, "this crap does not follow [MIDI] standards. Yet these MIDI USB cable work with eg Yamaha equipment, but apparently not with MIDI outs buffered with a 74HCT04"
I can imagine that the fact that they still work with some MIDI devices, not with others, complicates things quite a bit trying to figure out what's going on... http://www.arvydas.co.uk/2013/07/cheap- ... -required/

- Here's some discussion about SysEx, data speed, software, drivers, and interface design: http://www.soundonsound.com/forum/showf ... er=1025890
Based on the SOS thread in the link, I'm not sure what the conclusion on this should be. It's clear that SysEx (i.e. bank transfer and OS updates) contains a lot more data than just notes, rate of transfer can be an issue.
To me it hasn't become clear what the influence of software (i.e. the ND Manager), the operating system (Win/Mac version), computer hardware, and MIDI interface are on this...

I guess I was lucky with my choice of interface, and I have no clashes with my other hardware, software and Windows, it connects well with the ND2..
Personally I don't think there is anything wrong with ND2, OS3, nor the Manager software per se..

Albert
Last edited by wartaler on 30 Sep 2014, 12:22, edited 2 times in total.
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Re: ND2 broke down... during 2 hours

Postby Stoat » 10 Oct 2014, 23:48

Well today after more testing I managed to figure out the problem. Hopefully this will solve issues for those also getting one midi note etc. Essentially, it depends on the midi cables themselves. I have two sets - one is a very short but from a music store, the others very long and from ebay. Needless to say, the ebay ones are the issue. Now they look the same, they still send midi, but they fail to consistently receive midi from the ND2. I believe that is due to the pin configuration not being correct or they are not using a proper cable (bandwidth).

So answer to any midi issues is to first ensure that your cables are reputable. If in doubt, try other cables. Crazy I know, but it will save you getting different interfaces etc. Its especially confusing as the cheap cables will still work, but just not all of the time (in my experience it was actually everything but ND2 software and midi slave mode).

Hope that helps - I spent a couple months trying to sort this out, I know there are others in the same situation, this is what solved it for me.
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Re: ND2 broke down... during 2 hours

Postby Mr_-G- » 11 Oct 2014, 15:13

That is why a simple MIDI tester is so useful:
http://whitefiles.org/b1_s/1_free_guide ... s/h10d.htm
Just a MIDI connector and an LED.
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Re: ND2 broke down... during 2 hours

Postby wartaler » 12 Oct 2014, 11:57

Ah, the cables!

I didn't know you were switching between cables, the weird & complicating thing here though is that the faulty cables seem to send MIDI from your interface to ND2, but not from ND2 to interface.. Frustrating

Anyway in conclusion, apparently a lot of crap is sold, so people looking for new MIDI gear should take care choosing their interface (read reviews), and go to a proper music store to get your MIDI cables. When things don't work use a systematic approach to test each component in the chain; usb port, usb cable, MIDI cables, interface - by swapping with components preferably of different make..

Great you finally found the problem, and good to know it has nothing to do with your ND2 or OS3.0

Cheers,
Albert
Last edited by wartaler on 14 Oct 2014, 02:19, edited 1 time in total.
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