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RESOLVED! SC Sounds are good but British Telecom are not

Postby Hertzi » 27 Mar 2017, 16:56

Previous ordering/e-mail "issue" I was having with SC Sounds has now been resolved. And it turns out to be more a case of total incompetence on behalf of our beloved British Telecom here in the UK.

So this is a heads up for any UK based Nordian folk who are unfortunate enough to have BT as their service provider (I have no choice due to where I live) and wish to place an order with SC Sounds.

In short: BT seem to have been updating their e-mail spam security late 2016/early 2017, and have basically made a right cock up somewhere along the way.

Issue being reported by many users (including some small businesses) on the BT forums, is that sending an e-mail to a BT address results in the e-mail being automatically rejected--for the most part. I say "most part" as there's reports of the odd occasion where an e-mail will actually get through (which is what happened today); otherwise it seems like a totally random issue, which really should not be there.

So there you go BT users: if no links/reply from SC Sounds within a few days/weeks, then best send them an alternate e-mail to respond to.

Sigh, damn you BT... damn you...

:facepalm:
Last edited by Hertzi on 07 Apr 2017, 12:42, edited 4 times in total.
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RESOLVED! SC Sounds are good but British Telecom are not


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Re: Order/Comms Problems with SC Sounds

Postby Hertzi » 02 Apr 2017, 22:02

See above.
Last edited by Hertzi on 07 Apr 2017, 12:44, edited 2 times in total.
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Re: RESOLVED! SC Sounds are good but British Telecom are not

Postby Hertzi » 07 Apr 2017, 12:45

Updated.

See first post.

Gotta get the word out.
Last edited by Hertzi on 07 Apr 2017, 12:50, edited 1 time in total.
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Posts: 25
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