General Discussion of the Nord Stage and Nord Stage EX Synths, FAQ, Troubleshooting etc.

medium/soft key problem

Postby fabiokey » 13 Jul 2010, 15:56

Hi everyone
since few weeks I noticed that medium/soft key was not working properly as the other ones... My nord stage ex is just 1 month old...
now it got worst , sometimes I press it and the key remains down...some other times when I press it it comes up after 1 second , it feels like inside is "bigger" that the others... and doesn't come back up properly...I'm lucky is just medium-soft key...is not such important to press it continuosly...
now.. I should send it to tech...is under warranty....but , for a thing like this , I'm afraid to send ,I'm afraid once someone opens it , then other problems comes....is always like that!!!!!
does someone experienced this key problem? some ideas?
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medium/soft key problem


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Re: medium/soft key problem

Postby Cbas » 13 Jul 2010, 23:33

Yeah I would definetly send it to tech. A new keyboard should always work perfectly. Maybe you can request a new one instead of sending it to repair.
I haven't had the same problem myself, but it sounds a bit anoying.
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